FAQ – Questions and answers

You can place an order through the website's shopping cart (or by calling).

A confirmation letter with the order number will be sent to your e-mail.

Then our operators will contact you and clarify all the main points of your order (product, size, quantity, total cost, customer's full name, delivery address).

For more information, check with the store manager.

In cases of individual manufacture of goods or unforeseen circumstances, the products may be shipped later than the time specified in the contract.

For advice on the status of your order, you can always contact the store (+971 56 992 7721).

All information about the product is on the product page in the Characteristics section.

You can pay for the order online on the website, in cash or by credit/debit card on delivery.

Read more details on the Payment and Delivery page.

Information about the promotions is available on the Askona website in the Offers section. You can also visit our stores in person, and our managers will give you the latest information about promotions.

Delivery is carried out in the emirates of Dubai, Sharjah, Ajman.

Delivery and assembly are free.