FAQ – Questions and answers

You can place an order through the website's shopping cart (or by calling).

A confirmation letter with the order number will be sent to your e-mail.

Then our operators will contact you and clarify all the main points of your order (product, size, quantity, total cost, customer's full name, delivery address).

For more information, check with the store manager.

In case of individual manufacture of goods, as well as in case of unforeseen circumstances, the products may be shipped later than the time specified in the contract.

For advice on the status of your order, you can always contact the salon store or call the phone number of the call center.

All information about the product is indicated in the product card in the "Characteristics" tab. You can select the product you are interested in and click on it. By selecting "Characteristics", you will find the product parameters and additional information.

You can pay for the order in cash or electronic money.

You can read more on the page Payment and Delivery.

Information about the promotions is available on the Askona website in the Promotions section. In the company store, managers will tell you the latest information about promotions.

Delivery is carried out in the emirates of Dubai, Sharjah, Ajman.

Delivery and assembly are free.